International Dairy Queen, Inc.

System Administrator

Join International Dairy Queen, Inc. in Bloomington, MN as a System Administrator. Leverage ServiceNow skills for IT support, SharePoint, and infrastructure management. Benefits include medical, dental, 401K match, and paid time off.

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Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
May 1, 2025

The IT System Administrator acts as a crucial liaison between the IT Service Desk and Infrastructure teams, ensuring seamless communication and efficient operations. This role encompasses a diverse range of responsibilities, including Service Desk support, ServiceNow administration and development, SharePoint and Teams administration, and other essential IT system administration duties.

Requirements

  • Proven experience as an IT System Administrator or similar role
  • Strong knowledge of IT infrastructure, including servers, networks, and storage systems
  • Proficiency in ServiceNow administration and development
  • Experience with SharePoint administration
  • Excellent troubleshooting and problem-solving skills
  • Strong communication and interpersonal skills
  • Familiarity with ITIL/ITSM framework and best practices

Benefits

  • medical
  • dental
  • 401K match
  • paid time off (including volunteer time as well as parental leave)

Requirements Summary

1-10 years of experience in IT System Administration with knowledge of IT infrastructure, ServiceNow administration, and SharePoint administration