Citi

System Administrator (Hybrid)

Join Citi as a Hybrid System Administrator in Jacksonville, FL. Leverage ServiceNow for incident management while optimizing Windows Server and SQL environments. Benefits include competitive health coverage and paid time off.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 13, 2025

Citi, a leading global bank, seeks a highly motivated and skilled Systems Administrator to maintain the stability, security, and performance of our server infrastructure, contributing to automation and process improvement initiatives.

Requirements

  • Manage and maintain Windows Server environments, including security hardening, patch management, and performance tuning.
  • Configure and manage file shares and permissions.
  • Analyze server logs to identify and troubleshoot issues.
  • Conduct performance analysis and implement optimizations.
  • Manage SSL certificates, including installation, renewal, and revocation.
  • Configure and maintain IIS web servers.
  • Administer SQL Server databases, including security management, and performance monitoring.
  • Develop and maintain scripts using Batch and PowerShell for automation and system administration tasks.
  • Troubleshoot network issues related to load balancing and the TCP/IP stack.
  • Manage incidents, changes, and releases within ServiceNow.
  • Contribute to DevOps initiatives, including source code management with Git and CI/CD pipeline implementation.
  • Manage and maintain Connect: Direct (NDM) file transfer processes.

Benefits

  • Competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
  • Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

Requirements Summary

5-8 years of experience in systems administration and programming, with a strong understanding of Windows Server, SQL Server, scripting, and networking