System Analyst

We are seeking a Platform System Analyst to monitor and support our critical infrastructure 24/7. The successful candidate will be accountable for 24/7/365 monitoring and service restoration of the core Data Centre infrastructure. The role requires a solid understanding of VMware, VCentre, Linux, Windows, Cisco /HP Blade servers, and storage technologies including Nutanix.

Requirements

• 4 - 5 years of hands-on experience in a support role managing server environments
• A solid understanding of VMware, VCentre, Linux, Windows, Cisco /HP Blade servers, and storage technologies including Nutanix
• Hands-on experience with various monitoring platforms (Vsure,Netcool,HP Openview, OpenNMS, SCOM, Splunk experience would be an asset etc.)
• Post-secondary or technical diploma/degree/certification
• Current technology certifications in any of the supported solutions is an asset
• Experience in a multi-service, multi-vendor environment
• In-depth knowledge of internet protocols and internet-related services including email, DNS, DHCP, SNMP as well as other related protocols
• Solid understanding of Service Management principles and experience utilizing ServiceNow and CMDB
• Excellent analytical and troubleshooting skills, using a structured and methodical approach to solving problems
• A great communicator, clear and concise (both in written and verbal)
• Previous experience working rotational 24/7/365 shift work
• A positive, “can-do” attitude and customer-focused approach toward issues

Benefits

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities
• Wellness Programs
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs