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SRS Distribution Inc.
System Support Specialist
System Support Specialist at SRS Distribution in McKinney, TX. Support enterprise applications using ServiceNow ITSM tools. 4+ years required. Competitive pay, 401(k) match, full benefits.
Direct Hire
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
November 19, 2025
Provide overall support for all Enterprise Applications across all verticals, ensuring service levels are met and providing excellent customer service to customers and end-users.
Requirements
- Experience with ERP applications and interfaces
- 3+ years of experience supporting Enterprise Applications
- Strong written and verbal communication skills
- Experience with ServiceNow or other ITSM tools
- Previous experience in the distribution industry
- Strong organization and time management skills
- Strong interpersonal skills for interacting with team members and branch users
- Strong problem-solving skills
- Ability to work independently and as part of a team
- Bachelor’s degree in IT, Business, or related field
Benefits
- Competitive weekly/bi-weekly pay
- Discretionary bonuses
- 401(k) with company match
- Employee Stock Purchase Plan
- Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
- Medical/dental/vision
- Flexible spending accounts
- Company-paid life and short-term disability
- Optional long-term disability
- Additional life insurance
Requirements Summary
4+ years of experience, High school degree, and Bachelor’s degree in IT, Business, or related field
