Systems Administrator I

Take-Two Interactive is seeking a Systems Administrator I to provide on-site and remote technical support for their UK and international offices. The ideal candidate will be a well-rounded IT professional with strong hardware and software troubleshooting skills, as well as in-depth knowledge of Windows OS, MAC OS, and Office 365.

Requirements

• OnPrem and SaaS products
• Windows 10, Windows 11, MacOS, Microsoft Office 365, Active Directory and Exchange, TCP/IP based networks (including DHCP, DNS, etc.), installation and maintenance of workstations and infrastructure hardware, active knowledge of network devices and firewalls
• Operating System configuration, management, and support for desktop/laptop and server
• Experience using Okta or similar SAML and Two-Factor Authentication solutions
• Familiar with using SCCM for Desktop OS deployment and software management
• AirWatch/Intelligent Hub/JAMF or equivalent Mobile Device Management experience
• Computer Hardware: Desktops, Laptops, Mobile devices, tablets, and a wide variety of devices and peripherals
• Productivity Tools: MS Office, Video Conferencing (Zoom, Skype), Slack, Google Workspace Admin
• Remote Work Solutions: VPN, VDI (Horizon View)
• Conference Room and AV technology experience
• ServiceNow or equivalent ITSM ticket system experience
• Superb communication, team skills, and proactive communications with customer service demeanor and focus on delivering excellent end-user experience
• Attention to detail and high degree of accuracy in recording and reporting
• Ability to communicate effectively with end users to successfully resolve queries and problems and translate technical information and jargon for a non-technical audience
• A real passion for video games and the industry

Benefits

• Private healthcare
• Private dental
• Double matching pension policy where the employer will double match up to a 4% contribution from the employee
• Employee stock purchase scheme with a 15% discount
• Eye tests and vouchers towards glasses
• Cycle to work scheme
• Flu vouchers
• Annual health
• 4X death in service insurance
• Income protection (66% salary)
• Workplace Savings
• 26 days holiday
• Enhanced Family friendly policies + other great perks and great office facilities!