WVU Medicine

Systems Analyst - ServiceNow

Systems Analyst - ServiceNow at WVU Medicine (Morgantown, WV). Optimize clinical workflows using ServiceNow platform. Requires BS in IT/CS or 4yrs experience, healthcare interoperability knowledge, reporting expertise. Benefits include health insurance, 401(k), PTO.

Department - JobBoardly X Webflow Template
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Implementer
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 9, 2025

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Requirements

  • Bachelor’s degree in Computer Science, Information Technology or a related field.
  • Relevant certifications and/or proficiencies may be required for this position, with a target completion within 90 days following formal training provided by WVUHS Information Technology.
  • Four (4) years of relevant experience in lieu of a degree.
  • Minimum one (1) year relevant experience.
  • Operational experience in applicable business, clinical, payer or web application systems, including workflows, focused on driving efficiency and optimization.
  • Proficiency in systems administration and providing strategic insights and improvements to business operations.
  • Experience working in inpatient and outpatient clinical settings, with a focus on improving patient care processes through advanced system implementations.
  • Understanding of clinical data management and healthcare interoperability standards (HL7, FHIR, DICOM) to ensure seamless data exchange and compliance.
  • Knowledge in Cloud-based healthcare applications and web services, ensuring secure, scalable, and efficient system architecture supported by this role.
  • Knowledge of reporting tools, delivering actionable insights and enhancing decision-making processes through comprehensive data analysis and reporting capabilities.

Benefits

  • Health, Dental, Vision, and Prescription Insurance
  • Flexible Paid Time Off
  • 401(k) Retirement Plan
  • Short-Term and Long-Term Disability Insurance
  • Paid Holidays
  • Paid Bereavement Leave

Requirements Summary

Bachelor's degree in Computer Science, Information Technology or a related field, with 4 years of relevant experience or a minimum of 4 years of relevant experience in lieu of a degree