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Elevus
Systems & Infrastructure Support Engineer
Systems & Infrastructure Support Engineer at Elevus, Lisbon. Manage batch scheduling, Linux scripts, incident support, and ServiceNow workflows. 2+ yrs exp required. Hybrid, competitive salary.
Consulting
Entry Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
IT Service Management
Incident Management
Workflow Automation
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 12, 2025
We are hiring a Systems & Infrastructure Support Engineer to strengthen our operations and infrastructure team, with a focus on stability, performance, and quality of IT services.
Requirements
- Scheduling and optimization of workloads with IBM Tivoli Workload Scheduler (TWS OPC)
- Development of scripts in Linux and creation of chains in JCL
- Monitoring of batch executions and file transfers
- Tracking of applications in production, with technical reporting
- Data analysis, documentation, and decision support
- Support for incident management, problems, and changes (2nd and 3rd levels)
- General system and infrastructure administration (Linux)
- Development and maintenance of scripts for process automation
- Technical documentation writing according to internal procedures
- Improvement of system stability and performance
- Implementation of work requests (Standard Work Requests) via ServiceNow
Benefits
- Strategic project in an international business environment
- Technical challenges with direct contact with production and critical operations
- Hybrid regime with flexibility and balance
- Collaborative team with a culture of continuous improvement
- Competitive salary and possibility of technical evolution
Requirements Summary
2+ years of experience in system management, databases, networks, and business application support, with expertise in TWS/OPC, Linux administration, and scripting
