Sun Life

Systems Specialist

Join Sun Life as a Systems Specialist in Taguig City. Leverage your ServiceNow expertise to implement solutions, integrate systems, and enhance ATF capabilities.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Integration Hub
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Now Platform App Engine
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Field Service Management

Job description

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Posted on:
 
February 5, 2025

You will work as a Systems Specialist in a fast-paced dynamic environment, building and implementing ServiceNow solutions that meet business needs. You will build and support the implementation of OOB modules, custom applications, custom plug-ins, 3rd party integrations and Automated Testing Framework (ATF) capabilities within ServiceNow.

Requirements

  • Full software development life cycle and systems integration experience
  • ServiceNow advanced development and implementation experience
  • Strong knowledge of JavaScript
  • Extensive knowledge of building ATF scripts and maintaining the framework as changes take place within the modules, apps and forms.
  • Experience integrating ServiceNow with external systems through SOAP, REST and/or JSON web services
  • Experience with HTML5, JAVA, jQuery, CSS, Angular.js
  • Experience with Service and Vendor Portals (Self Service, CSM, FSM)
  • Understanding of Agile practices, ITIL methodologies and Dev Ops.
  • Strong analytical and problem-solving skills with ability to analyze situations/problems systematically and deliver effective right-sized solutions in a timely manner
  • Excellent verbal and written communications skills

Requirements Summary

8+ years of progressive information technology experience, 3+ years ServiceNow advanced development and implementation experience, strong analytical and problem-solving skills