Deloitte

T&T - ET&P- ServiceNow - Senior Consultant - ITSM/GRC/ITOM/ITAM/HRSD - Hyderabad

Senior ServiceNow Consultant at Deloitte, Hyderabad. Lead ITSM/GRC/ITOM/ITAM/HRSD implementations. 5-8 yrs experience, ITIL knowledge required. Growth & mentorship.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Asset Management
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IT Operations Management
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
November 4, 2025

Deloitte is seeking a Senior Consultant with experience in ServiceNow implementation and management, with a strong background in ITSM, GRC, ITAM, HRSD, and ITOM. The role involves leading end-to-end implementations, configuring and customizing ServiceNow components, and collaborating with cross-functional teams. The ideal candidate will have 5-8 years of experience with ServiceNow and a deep understanding of its data model, architecture, and integration frameworks.

Requirements

  • Bachelor's degree in computer science, Information Technology, or a related field
  • 5-8 years of hands-on experience with the ServiceNow platform
  • Strong knowledge of at least one of the following modules: GRC, HRSD, ITOM, ITAM, or ITSM
  • Deep understanding of ServiceNow data model, architecture, and integration frameworks
  • Solid understanding of ITIL processes and enterprise service management concepts
  • Excellent communication, stakeholder management, and documentation skills
  • Experience managing cross-functional, global delivery teams

Benefits

  • Comprehensive project documentation
  • Mentorship and support for junior team members
  • Opportunities for professional development and growth within Deloitte
  • Collaborative and dynamic work environment

Requirements Summary

5-8 years of ServiceNow experience, strong knowledge of ITSM/GRC/ITAM/HRSD/ITOM, and excellent communication skills