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EY
Tech Lead - ServiceNow
Consulting
Mid-Level
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
Governance, Risk, and Compliance
Integration Hub
Strategic Portfolio Management
Workflow Automation
ServiceNow Certifications (nice to have):
Certified System Administrator
Job description
Posted on:
October 20, 2025
EY is seeking a Senior Tech Lead for ServiceNow. This role involves configuring, customizing, and building innovative solutions using ServiceNow for a leading firm. The position offers an opportunity to contribute to a growing team and work with high-quality clients, while developing a technically challenging and stimulating work experience.
Requirements
- Perform Configuration/Customization of ServiceNow system, including creation workflows
- Build service request fulfillment workflow using Workflows, UI Actions, Client Scripts, Business Rules
- Integrations and process automation with Orchestration, Web Services, Soap calls
- Gathers specifications from business departments, develops technical specifications documentation
- Improves system capabilities, automate processes, address scheduling limitations
Benefits
- Support, coaching and feedback
- Opportunities to develop new skills and progress your career
- Freedom and flexibility in role handling
- Investments in personal development
Requirements Summary
Bachelor's degree or equivalent. 4-6 years of experience in development role. ServiceNow CSA certification and ITIL foundations certification are mandatory. Experience in SDLC or TFS/JIRA/similar is plus
