BOK Financial

Technical Analyst II - ServiceNow

Join BOK Financial in Tulsa as a Technical Analyst II - ServiceNow. Leverage your ServiceNow skills to manage projects, support applications, and enhance workflows.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Incident Management
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Integration Hub
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
May 13, 2025

As a Technical Analyst II - ServiceNow at BOK Financial Corporation, you will be responsible for delivering superior services, acting as a liaison between the line of business and IT, and managing plans, organizes, and controls projects with an organizational impact. You will provide day-to-day support for complex applications systems, analyze, design, plan, test, and deploy systems software and programs, and train user personnel on new or modified systems.

Requirements

  • 3-5 years of directly related experience in Technical Analysis, Data Analytics, or Bank Operations
  • Bachelor’s Degree in Information Technology or Computer Science or related field of study
  • Proven experience in configuring and maintaining ServiceNow FSO modules
  • Ability to design and implement workflows that meet business requirements
  • Experience in creating detailed user stories and translating them into technical requirements
  • Proficiency in scripting languages (JavaScript, Glide), ServiceNow platform capabilities, and integration tools

Benefits

  • Industry-leading benefits addressing your complete physical, financial and emotional health

Requirements Summary

Bachelor’s degree in Information Technology or Computer Science and 3-5 years of experience in Technical Analysis, Data Analytics, or Bank Operations