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Wipro Limited
Lead Administrator - L1
Lead Administrator - L1 at Wipro, Plano, SD. Leverage ServiceNow AIOps, ITOM, and event management skills. 7+ years IT experience required. Benefits include medical, dental, and paid time off.
Consulting
Senior
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
Configuration Management Database
Event Management
IT Operations Management
Integration Hub
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - Event Management
Certified System Administrator
Job description
Posted on:
June 11, 2025
Lead Administrator - L1 role is responsible for providing technical expertise in architecture planning and design of the concerned tower, managing its day-to-day operations, and collaborating with stakeholders. The role requires experience in ServiceNow AIOps, ITOM, and event management, as well as expertise in AI/ML concepts and monitoring/observability tools.
Requirements
- 7+ years of IT experience with at least 3 years specifically focused on ServiceNow AIops/ITOMP
- Proven expertise in ServiceNow Event management, Operational Intelligence and CMDB/CI relationships
- Sound understanding of Monitoring/Observability tools and integrations
- Hands on experience with ServiceNow business rules, script include and flow designer
- Familiarity with AI/ML concepts in operational monitoring
- Certification on ServiceNow – CSA, CIS – ITOM/Event Management
Benefits
- Full range of medical and dental benefits options
- Disability insurance
- Paid time off (inclusive of sick leave)
- Other paid and unpaid leave options
Requirements Summary
7+ years of IT experience, ServiceNow AIops/ITOMP expertise, and AI/ML concepts familiarity required
Apply now
Plano
|
South Dakota
United States
Senior
In-Person
Full Time
60000-135000 USD/year
