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EU
Technical Consultant - ITSM
Technical Consultant - ITSM at ManageEngine (Utrecht). Expert in ITSM/UEM platforms including ServiceNow. 3-4yrs required. Competitive salary, training, mentoring.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 24, 2025
ManageEngine is looking for an experienced Technical Consultant with strong expertise in ManageEngine solutions—particularly in IT Service Management (ITSM), Unified Endpoint Management (UEM), and Endpoint Security, or similar platforms.
Requirements
- Experience in IT Service Management and Endpoint Management
- Hands-on experience with comparable tools such as ServiceNow, Intune, Ivanti, Vmware Air watch, Jamf Pro, CrowdStrike Falcon, Microsoft Defender, SentinelOne, Freshworks, Top Desk, JIRA, or equivalent platforms
- Ability to handle customer objections and technical queries confidently
- Analytical mindset with strong problem-solving abilities
- Strong communication and presentation skills, with proficiency in Dutch required
Benefits
- Competitive salary package aligned with the candidate's qualifications, experience, and the market value of the role
- Continuous training and professional development opportunities
- Supportive and inclusive team and colleagues
- Clear development plan in the short, medium, and long run
- Participation in coaching and mentoring schemes
Requirements Summary
3-4 years of experience in IT Service Management and Endpoint Management
