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Datacom
Technical Consultant ServiceNow - Immediate Start
Consulting
Entry Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Configuration Management Database
Knowledge Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified System Administrator
Job description
Posted on:
October 23, 2025
Datacom is seeking a ServiceNow Technical Consultant to join their team and work with organisations across Australia and New Zealand. The role involves leading ServiceNow workstreams, designing solutions, configuring knowledge management systems, conducting user training, and ensuring successful project implementation. The ideal candidate will be experienced in a client-facing role and possess strong ServiceNow technical skills.
Requirements
- Strong ServiceNow technical knowledge and configuration skills
- ServiceNow Certifications and CSA requirements
- TSM specialization - ITIL best practice, CMDB, CSDM, Service Design and SIAM experience
- Knowledge and certification of any other modules
- Ability to configure Catalogue Items and design/brand Employee Service Centre
- Previous implementation project experience
- Outstanding stakeholder management and communication skills
Benefits
- Social events
- Chill-out spaces
- Remote working
- Flexi-hours
- Professional development courses
Requirements Summary
Strong ServiceNow technical skills & SM certifications. TSM knowledge and project exp. Must be able to design/brand the Employee Service Centre
