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Datacom
Technical Consultant ServiceNow - Immediate Start
Consulting
Entry Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Configuration Management Database
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified System Administrator
Job description
Posted on:
October 23, 2025
Datacom is looking for a ServiceNow Technical Consultant to join their team in Australia and New Zealand. This role involves leading ServiceNow workstreams, requiring client interaction, design, configuration, and supporting clients. The ideal candidate will be a subject matter expert in ServiceNow and have experience in a similar client-facing role.
Requirements
- Strong ServiceNow technical knowledge and configuration skills
- ServiceNow Certifications and CSA required
- TSM specialisation - understanding and experience of ITIL best practice, CMDB, CSDM, Service Design and SIAM
- Knowledge and certification of any other modules
- Ability to configure Catalogue Items, and design/brand the Employee Service Centre to medium complexity
- Previous implementation project experience
- Outstanding stakeholder management and communication skills
Benefits
- Social events
- Chill-out spaces
- Remote working
- Flexi-hours
- Professional development courses
Requirements Summary
Required ServiceNow technical knowledge and 2+ ServiceNow Certifications. ITIL/BSCI knowledge & experience. Knowledge of Catalogue Items and Employee Service Centre design
