ServiceNow

Technical Consultant (SPM)

Join ServiceNow in Tokyo as a Technical Consultant (SPM). Leverage your 8+ years of experience and ServiceNow skills to enhance customer outcomes. Benefits include equal opportunity and accommodations.

ServiceNow Role Type:
ServiceNow Modules:
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Integration Hub
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Strategic Portfolio Management

Job description

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Posted on:
 
May 5, 2025

The Customer Outcomes Senior Technical Consultant is responsible for configuring ServiceNow Strategic Portfolio Management (SPM) and providing a solution that achieves customer outcomes. The role involves designing and delivering ServiceNow solutions, advising customers on improving business processes, and providing feedback to product development.

Requirements

  • 8+ years experience as part of a professional services organization
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Fluency in Japanese
  • Authorization to work in Japan
  • ServiceNow certifications in aligned workflow
  • Ability to travel up to 20%
  • Creative with comfort running projects independently
  • Success driving complex issues through analysis and resolution
  • Experience working collaboratively

Benefits

  • Equal Opportunity Employer
  • Accommodations for candidates with disabilities
  • Export Control Regulations

Requirements Summary

8+ years experience, AI integration experience, fluency in Japanese, and ServiceNow certifications