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Singtel Group
Technical Documentation Manager
Join Singtel Group as a Technical Documentation Manager in Sydney. Leverage ServiceNow for documentation and change management. Master's required, 3-5 years experience. Benefits include parental leave and competitive time off.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 18, 2025
Optus is looking for a detailed Technical Documentation, System Data and Change Management Specialist to support engineering and deployment teams across RAN, Transmission, Electrical, Civil, and Structural projects. The role involves ensuring the accuracy and compliance of documentation and maintaining a centralized technical library. They prioritize security, ease of access, and operational efficiency.
Requirements
- Proficiency in user documentation, data management, or change management within engineering or telco.
- Solid understanding of document control standards, compliance, and version management.
- Clear and detailed technical writing skills.
- Experience with structured change control and audit-ready processes.
- Familiarity with ServiceNow and SharePoint platforms.
Benefits
- Inclusive carer neutral paid Parental Leave
- Competitive leave including 2 'Connected Leave
Requirements Summary
Master's degree or equivalent experience in engineering or tech. 3-5 years of experience in documenting, changing, or data management. Proficiency in technical writing
