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State of Illinois
Technical Expert (Information Systems Analyst II, Option C)
Join the State of Illinois as a Technical Expert in Des Plaines. Leverage ServiceNow skills to support ISP's End User Computing. Benefits include flexible schedules and tuition reimbursement.
Direct Hire
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 26, 2025
The Department of Innovation and Technology is seeking a Technical Expert to support the Illinois State Police (ISP) in Client Services for the End User Computing Unit. This role involves providing technical support, resolving service requests, and analyzing software and hardware solutions. The position requires skills in IT, client services, and problem solving, and the ability to operate a ServiceNow platform.
Requirements
- Knowledge of computer science or related fields.
- Experience with Client Services or related Information Technology field.
- Experience configuring and deploying ruggedized portable computing devices.
- Experience performing advanced technical support for Microsoft Windows OS, Outlook, and Mac iOS.
Benefits
- Competitive Group Insurance benefits including health, life, dental and vision plans
- Flexible work schedules
- Pension plan
- Deferred Compensation Program
- Tuition Reimbursement Program
Requirements Summary
Bachelor's degree in related field. 3+ yrs experience in IT Client Services. Familiarity with ruggedized portable computing devices
Apply now
Des Plaines
|
Illinois
United States
Mid-Level
In-Person
Full Time
93444-137400 USD/year
