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Wipro Limited
Technical Lead - L1
Join Wipro Limited as a Technical Lead - L1 in Hyderabad. Leverage your ServiceNow Creator skills to oversee production, resolve escalations, and enhance team capabilities. Competitive salary and benefits offered.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 27, 2025
As a Technical Lead - L1, you will support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations, and develop technical capability within the Production Specialists. You will oversee and support process by reviewing daily transactions on performance parameters, resolve client queries as per SLAs, and develop understanding of process/product for the team members.
Requirements
- ServiceNow Creator
- 5-8 years of experience
Benefits
- Competitive salary
- Benefits and perks
Requirements Summary
5-8 years of experience in ServiceNow Creator and ability to resolve technical escalations
