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Wipro Limited
Technical Lead - L1
Join Wipro Limited as a Technical Lead - L1 in Hyderabad. Leverage ServiceNow Customer Service Management skills to support process delivery and team guidance.
Consulting
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Customer Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Customer Service Management
Job description
Posted on:
June 11, 2025
The Technical Lead - L1 role involves supporting process delivery, resolving technical escalations, and developing technical capability within the Production Specialists. The role requires overseeing daily transactions, reviewing performance dashboards, and providing technical support and process guidance to the team.
Requirements
- 5-8 years of experience
- Mandatory Skills: Servicenow -Customer Service Management
Benefits
- Equal Opportunity Employer
- Accessible, supportive, and inclusive workplace
- Reasonable accommodation for persons with disabilities
Requirements Summary
5-8 years of experience, Servicenow -Customer Service Management skills
