Join Wipro Limited as a Technical Lead - L1 in Hyderabad. Leverage your ServiceNow Creator skills to enhance team performance and resolve technical issues.
As a Technical Lead - L1, you will support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations, and develop technical capability within the Production Specialists. You will oversee and support process by reviewing daily transactions on performance parameters, review performance dashboard and the scores for the team, and support the team in improving performance parameters by providing technical support and process guidance.