Join Wipro Limited as a Technical Lead - L1 in Bengaluru. Leverage your 5-8 years of ServiceNow Core experience to mentor teams and resolve escalations.
The Technical Lead - L1 will oversee and support process delivery by ensuring daily performance of the Production Specialists, resolving technical escalations, and developing technical capability within the Production Specialists. The role involves reviewing daily transactions, resolving client queries, and developing understanding of process/product for team members.