Technical Lead - ServiceNow

Technical Lead - ServiceNow: Act as the primary technical lead on ServiceNow and integration with other systems and processes.

Requirements

• BSc Degree in IT (or equivalent)
• 10+ years experience in similar role
• Certified Servicenow Administrator and Certified Application Developer is preferred.
• Thorough Servicenow Customization & Configuration experience.
• Integrating Servicenow with other Applications.
• Experience using Jira and Servicenow.
• Good knowledge on Workflows, Flow designer, email notifications, Catalog items, Record producers and Ui Policies.
• Experience on JavaScript for integrations, email configuration, workflows and Clientscripts.
• Highly talented and problem solving individual with good hands on experience on various scripting modules like Clientscripts, UI policies, Script includes, Business rules
• Good Knowledge on creation of catalogs, records, portals, SLAs, Scheduled reports, Scheduled Jobs and order guides.
• Ability to assist with Support and work as a team.
• Strong experience in customising & configuring Servicenow solutions.
• Knowledge of CSM implementation best practices.
• Experience in agile development practices & methodologies.
• Excellent written and verbal communication skills to engage with all levels in the organization
• Highly detail oriented with excellent interpersonal and communication skills.
• Self motivated with ability to establish priorities and work independently

Benefits

• Office based with potential for International travel
• Ability to function within variable time zones