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Birlasoft Limited
Technical Lead-Cloud & Infra Engg
Join Birlasoft Limited as a Technical Lead in Pune, specializing in ServiceNow Discovery. Oversee IT asset automation, data governance, and system updates.
Consulting
Entry Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Discovery
Governance, Risk, and Compliance
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
June 19, 2025
Implementing, managing, and configuring ServiceNow Discovery to automate IT asset identification and tracking, establishing and maintaining connections with various data sources, overseeing data governance, and leading the tracking and managing of update sets for system changes.
Requirements
- Implementing, managing, and configuring ServiceNow Discovery
- Establishing and maintaining connections with various data sources using ServiceNow Graph Connectors
- Overseeing data governance, defining the structure of the configuration management system, and supervising mapping and discovery activities
- Leading the tracking and managing of update sets for system changes across environments
- Understanding business context and how to translate business and functional requirements into a sustainable ServiceNow implementation
- Regular audits across CI types and implementation of data repair actions
- Performing day to day support, administration and maintenance of ServiceNow Discovery initiatives
- Implementing, managing, and configuring of Agent Client Collector (ACC) within the ServiceNow platform
- Diagnosing and isolating incidents through testing and work to develop workarounds and/or fixes for system related issues
- Developing clear and concise technical and process documentation
Requirements Summary
Technical lead experience with ServiceNow, data governance, and update set management
