Technical Service Manager

Everience Italia, a growing IT and consulting company supported by the European Helpline group, is seeking a Technical Service Manager for a prestigious worldwide sporting event in Milan. The role involves managing IT and network infrastructure support for logistical activities, coordinating technical activities for the event, and ensuring the stability of IT services during the event's go-live. They emphasize a dynamic, flexible, and technologically advanced environment.

Requirements

• Experience in the field of network infrastructure (LAN/WAN, devices, connections, security, troubleshooting)
• Proven technical coordination and management abilities
• Knowledge of ticketing and ITSM tools (preferably ServiceNow)
• Excellent organizational, communication and problem-solving skills
• Good knowledge of English, written and spoken

Benefits

• Inclusion in an international project
• Stimulating work environment
• Professional growth opportunities
• Contract for duration of event
• Hybrid mode