.svg)
Getinge
Technical Service Support Specialist
Technical Service Support Specialist at Getinge, Queensland. Hybrid role providing first-line support, troubleshooting hardware/software issues, ServiceNow expertise required. 2-5 yrs experience, degree, strong communication skills.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
DevOps
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 10, 2025
Getinge is seeking a Technical Service Support Specialist to join their Service Team. This hybrid role focuses on delivering high-quality technical support for Getinge products and solutions. The successful applicant will provide first-line technical support, diagnose and resolve hardware, software, and connectivity issues, and document cases accurately.
Requirements
- Proven technical support or help desk experience
- Strong technical troubleshooting skills, including basic networking knowledge
- Excellent verbal and written communication
- High-level customer service skills
- Proficiency with systems such as ServiceNow, Salesforce, Microsoft 365, SAP and other digital platforms
Benefits
- Paid parental leave
- Competitive salary packages
Requirements Summary
2-5 years of experience in technical support, bachelor's degree, and proficiency with digital platforms
