Technical ServiceNow Architect

Sopra Steria is looking for a ServiceNow Team Lead/Ambassador to represent the ServiceNow community within Sopra Steria BeNeLux. This position is essential for increasing our ServiceNow expertise and expanding our presence in the BeNeLux ServiceNow market.

Requirements

• Bachelor's or master's degree in IT or relevant equivalent
• 8+ years of experience with ServiceNow
• Strong knowledge of ServiceNow modules, including ITSM, CSM, ITOM, and CMDB
• 5+ years of experience in senior consultancy and architecture roles
• ServiceNow certifications (CSA/CIS) with demonstrable experience in leading architecture and design in large-scale programs
• Strong experience in managing ServiceNow implementation projects and overseeing the migration of legacy platforms to ServiceNow
• Experience with ServiceNow workflows, automations, and integrations
• Ability to translate complex business requirements into functional/technical ServiceNow solutions
• In-depth knowledge of ITIL processes and best practices
• Experience in leading and working with teams on local, nearshore, and offshore locations
• A clear passion for ITSM tools like ServiceNow
• A commercial approach to support tenders and business opportunities
• Strong communication, explanation, and presentation skills
• Outstanding problem-solving and analytical skills
• Fluent in English and Dutch/French

Benefits

• A company car or mobility budget
• Laptop, phone, and phone subscription
• A competitive salary and a contract for an indefinite period
• Insurance coverage, meal vouchers, eco-cheques, and more
• Continuous learning opportunities through the Sopra Steria Academy to support your career development