Technical ServiceNow Architect

Sopra Steria is looking for a ServiceNow Team Lead/Ambassador to represent the ServiceNow community within Sopra Steria BeNeLux. This position is essential for expanding our ServiceNow expertise and expanding our presence in the BeNeLux ServiceNow market.

Requirements

• Form a team of specialized ServiceNow consultants within the Benelux market
• Active participation in the ServiceNow community and sharing your passion with other business lines and customers
• Provide functional and technical guidance and support to the ITSM team and its customers in various ServiceNow modules
• Lead the transition and/or integration of legacy ITSM platforms to ServiceNow
• Design, integrate, and implement ServiceNow solutions/modules to meet business requirements
• Define and manage ITSM processes using ServiceNow
• Manage functional and technical documentation for ServiceNow configuration and modifications
• Perform stakeholder management with ServiceNow customers to ensure service governance, quality, continuity, and performance
• Stay up to date with the latest ServiceNow features
• Share best practices, expertise, and knowledge within the ITSM team
• Active contribution to leading practices and sharing expertise related to the ServiceNow platform

Benefits

• Company car or mobility budget
• Laptop, phone & phone subscription
• Competitive salary and an indefinite contract
• Insurance coverage
• Meal vouchers
• Eco vouchers
• Ongoing learning opportunities through the Sopra Steria Academy