Technical ServiceNow Architect

Sopra Steria is seeking a ServiceNow Evangelist/Ambassador to represent the ServiceNow community within Sopra Steria BeNeLux. This position is key in enhancing our ServiceNow expertise and expanding our presence in the BeNeLux ServiceNow Market.

Requirements

• Grow a team of specialised ServiceNow consultants within the Benelux market.
• Be active in the ServiceNow community and share your passion with other business lines and customers.
• Provide functional and technical guidance and support to the ITSM team and its customers across various ServiceNow modules.
• Lead the transition and/or integration from legacy ITSM platform(s) to ServiceNow
• Design, integrate and architect ServiceNow solutions/modules to meet business requirements.
• Define and manage ITSM processes utilizing ServiceNow (Incident & Service Request Management, Problem Management, Configuration Management, Change Management and Release Management,...)
• Manage functional and technical documentation for ServiceNow configuration and customizations.
• Perform stakeholder management with ServiceNow customers to ensure service governance, quality, continuity, and performance.
• Stay updated with the latest ServiceNow features and best practices to maintain knowledge and expertise within the ITSM team.
• Actively contribute to leading practices and share expertise related to the ServiceNow platform

Benefits

• Company car or mobility budget
• Laptop, phone & phone subscription
• Competitive salary and indefinite contract
• Insurance coverage, meal vouchers, eco-cheques, and more
• Continuous learning opportunities through the Sopra Steria Academy to support your career development