TELUS

Technical Solutions Consultant - Product Owner

Join TELUS in Toronto as a Technical Solutions Consultant - Product Owner. Leverage ServiceNow expertise to drive customer experience and operational efficiency.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 28, 2025

TELUS is seeking a Technical Solutions Consultant - Product Owner to lead the evolution of ServiceNow and adjacent ecosystem initiatives. This role focuses on driving value through improved customer experience, operational efficiency, and revenue growth by defining roadmap initiatives, leading delivery, and influencing strategy. The position emphasizes product ownership, technical expertise, and business acumen.

Requirements

  • Proven experience leading complex transformation projects.
  • Deep knowledge of ServiceNow and/or Netcracker.
  • Strong technical expertise in operating systems, cloud applications, databases, or networks.
  • Excellent planning, analysis, and problem-solving skills.
  • Financial acumen and business case building ability.

Benefits

  • Comprehensive total rewards package
  • Generous company matched pension and share purchase programs
  • Career growth and learning & development opportunities
  • Flexible work options
  • Inclusive and diverse culture

Requirements Summary

5-7 yrs relevant experience. ServiceNow/Netcracker expertise. Strong analytical skills & business acumen