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Scotiabank
Technical Specialist Advisory, ServiceNow
Join Scotiabank in Toronto as a Technical Specialist Advisory for ServiceNow. Optimize IT service operations with your ServiceNow expertise. Benefits include training and a competitive rewards program.
Direct Hire
Entry Level
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
Integration Hub
Service Portal
ServiceNow Certifications (nice to have):
Certified System Administrator
Job description
Posted on:
September 9, 2025
Scotiabank’s Global Technology Enterprise Platforms team is seeking a Technical Specialist to monitor and optimize the ServiceNow platform. This role involves configuration, customization, administration, and automation for IT service operations, enhancing user experience, and optimizing workflow efficiency. The specialist will also be responsible for providing support to end-users and documenting processes.
Requirements
- Proficiency in English and Spanish
- Strong communication skills
- ServiceNow System Administrator certification
- 1+ years of hands-on technical working experience with ServiceNow
- Experience with automation tools like Ansible, Windows Orchestrator, and other remediation tools.
- Familiarity with public service architectures and KPIs.
- Experience collaborating with infrastructure, development, support, and security teams.
Benefits
- Diversity, Equity, Inclusion & Allyship
- Accessibility and Workplace Accommodations
- Upskilling and Training
- Competitive Rewards program
- Community Engagement
Requirements Summary
Fluent in English & Spanish, ServiceNow admin cert & 1+ yrs exp. Automation tool expertise (Ansible, PowerShell) & integration skills
