Birlasoft Limited

Technical Specialist-Cloud & Infra Engg

Join Birlasoft Limited in Pune as a Technical Specialist-Cloud & Infra Engg. Leverage 5+ years of ServiceNow expertise in ITSM, HRSD, and solution design.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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Human Resources Service Delivery
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 25, 2025

We are seeking a Technical Specialist-Cloud & Infra Engg to join our team. The successful candidate will have a strong background in ServiceNow, with expertise in designing solutions and providing technical development.

Requirements

  • Minimum 5+ years of experience in ServiceNow
  • Expertise in understanding customer business needs and technical development in ServiceNow
  • Specialization in designing solutions on ServiceNow platform
  • Experience in ITSM, HRSD, and Portal development and design
  • Strong development experience in ServiceNow (REST/SOAP Webservices, java scripting, etc.)
  • Experience in configuration of CMDB, Asset Mgmt., and Orchestrations for SW Dist.
  • Expertise in setting up ServiceNow ITBM – Project, Portfolio, Demand, Resource, and Finance
  • Ability to work, lead, and manage a global team
  • Experience in project management and understanding of contracts to lead project delivery
  • Mandatory Certification: ServiceNow Implementation Certified – ITSM, HRSD

Requirements Summary

Minimum 5+ years of experience in ServiceNow, specialization in designing solutions, and experience in ITSM, HRSD, and Portal development and design