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Next
Technical Support Analyst - HR & Finance Environment
Join NEXT as a Technical Support Analyst in Leicestershire. Leverage ServiceNow for incident management, data handling, and user support in HR & Finance.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 15, 2025
NEXT is a rapidly expanding retail company seeking a Technical Support Analyst to join the HR & Finance Technology team. This role focuses on managing the technical environment of Finance Technology, supporting stakeholders, and ensuring adherence to GDPR policies. The position involves data management, coordination with project teams, and user guide creation.
Requirements
- Creating instances in the environment
- Understanding technical jargon
- Generating security keys/certificates
- Managing consoles
- Incident logging systems like ServiceNow
- Google G Suite, Oracle, HR & Finance technologies
- User access, auditing controls, ADO
- Creating and enhancing in-house technologies
Requirements Summary
Basic technical understanding of the environment and systems. Creation of instances & user guides is beneficial. Experience in ServiceNow, Google G Suite & Oracle is a plus
Apply now
Leicestershire
|
Leicestershire
United Kingdom
Entry Level
In-Person
Full Time
