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Hewlett Packard Enterprise
Technical Support Engineer – Level 1 (L1 TAC)
HPE L1 Technical Support Engineer in Chennai. Provide Aruba Switching support via phone/email. Requires BS in CS/IT, 2yrs NOC/TAC experience, strong troubleshooting skills. Hybrid role with health benefits & professional development.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 12, 2025
Technical Support Engineer – Level 1 (L1 TAC) with HPE in Chennai, Tamil Nadu, India. Work in a hybrid role with 2 days per week in an HPE office, providing technical support to Aruba Switching customers via phone, web, and email.
Requirements
- Bachelor’s degree in Computer Science, IT, Networking, or related field
- 2 years of experience in network operations, NOC, TAC support, or field networking
- Strong customer communication and empathy
- Ability to work in high-severity outage situations
- Analytical and structured troubleshooting mindset
- Attention to detail and documentation discipline
- Ability to work in rotational shifts
- Team-oriented with strong collaboration skills
Benefits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
Requirements Summary
Bachelor's degree in Computer Science, IT, or related field. 2 years of experience in network operations, NOC, TAC support, or field networking
