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ServiceNow
Technical Support Engineer
Join ServiceNow as a Technical Support Engineer in Hyderabad. Leverage your ServiceNow skills to resolve customer issues and enhance processes. Competitive pay and benefits!
The Mothership
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 17, 2025
ServiceNow is seeking a Technical Support Engineer to resolve customer issues related to the ServiceNow platform. This role involves providing excellent customer support through various communication channels, resolving technical challenges, and contributing to process improvements. The company emphasizes innovation, AI-enhanced technology, and a collaborative work environment.
Requirements
- Bachelor's degree in Computer Science or related field (or equivalent degree and experience)
- 2+ years providing customer-facing technical support
- Experience installing, implementing, or maintaining LDAP/Active Directory, SSO, Email Infrastructure, Web Services, Data Extraction Technologies, and Network infrastructure
- Experience with scripting languages (JavaScript, Python, Perl, Unix Shell, Windows Shell) and relational databases (MySQL, Oracle)
Benefits
- Competitive compensation
- Generous benefits
- Professional atmosphere
- Collaboration
- Inclusive environment
Requirements Summary
Bachelor's degree in Computer Science or equivalent. 2+ years of customer support experience, and proficiency in scripting & database management. Strong communication skills are essential
Apply now
Salarpuria Sattva Knowledge City
|
Hyderabad
India
Entry Level
In-Person
Full Time
