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ServiceNow
Technical Support Engineer
Join ServiceNow in Sydney as a Technical Support Engineer. Leverage your Java/JavaScript skills to troubleshoot and enhance the ServiceNow platform.
The Mothership
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 25, 2025
ServiceNow is seeking a Technical Support Engineer to resolve customer issues related to the ServiceNow platform. This role involves understanding customer technical needs, troubleshooting issues, and collaborating with business units to identify process and product improvements. The ideal candidate will be a strong communicator and possess a proactive mindset with a commitment to excellent customer service.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes.
- 0-2+ years customer facing technical support experience.
- Ability to troubleshoot difficult technical issues.
- Ability to read basic Java/JavaScript code.
- Personal commitment to quality and customer service
Requirements Summary
0-2+ years tech support exp. Java/JavaScript skills req. Customer-focused & problem-solving ability is key
