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Moveworks
Technical Support Engineer II
Join Moveworks as a Technical Support Engineer II in Bengaluru. Leverage ServiceNow skills to troubleshoot, support customers, and grow in a dynamic environment.
Direct Hire
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
DevOps
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 23, 2025
We are looking for a Technical Support Engineer II to provide daily support to Moveworks customers, troubleshoot issues, and communicate technical concepts clearly. The ideal candidate should have a good understanding of the product, an appetite to learn, and thrive in a fast-paced environment.
Requirements
- Bachelor’s degree in Information Technology, Computer Science or relevant field
- 3 to 5 years of experience with providing technical support & troubleshooting issues
- Understanding of engineering frameworks
- Strong written communication and ability to simplify technical concepts
- Ability to reproduce, document, and communicate bugs and outages
- Experience working with REST APIs
- Passionate about technology and appetite to learn and grow
- Familiarity with configuration file formats such as XML, JavaScript Object Notation (JSON), YAML
- Knowledge of distributed version control systems and workflow (Git is a plus)
- Experience with Enterprise IT Platforms (such as Okta, ServiceNow, GSuite or Microsoft Active Directory)
- Basic knowledge of Zendesk / Salesforce
Benefits
- Market competitive salary
- Equity for all full time roles
- Exceptional benefits
- Commissions or bonus plans for applicable roles
Requirements Summary
Bachelor’s degree in Information Technology, Computer Science or relevant field, 3-5 years of technical support experience, strong written communication skills
