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Moveworks
Technical Support Engineer II
Join Moveworks as a Technical Support Engineer II in Bengaluru. Leverage ServiceNow skills to resolve complex issues, enhance AI products, and enjoy competitive benefits.
Consulting
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 1, 2025
Moveworks is seeking a Technical Support Engineer to join their support organization. This role focuses on resolving complex customer questions and providing effective technical assistance, particularly for their ML-based products. The engineer will troubleshoot issues, triage tickets, analyze logs, and provide timely responses to customers, and actively contribute to improving the product and supporting the company's AI transformation.
Requirements
- 3 to 5 years of experience with providing technical support
- Understanding of engineering frameworks
- Strong written communication skills
- Experience with REST APIs
- Familiarity with enterprise IT platforms (like Okta, ServiceNow, GSuite, Active Directory)
Benefits
- Competitive salary
- Equity for full-time roles
- Exceptional benefits
Requirements Summary
Bachelor's degree in IT or related field. 3-5 years of technical support experience. Understanding of engineering frameworks. Strong communication skills are essential
