.svg)
Varicent
Technical Support Engineer (Remote | Mexico Only)
Join Varicent as a Remote Technical Support Engineer in Mérida, Mexico. Leverage ServiceNow skills to support clients, with competitive pay and wellness benefits.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Incident Management
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Strategic Portfolio Management
Job description
Posted on:
May 30, 2025
At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential.
Requirements
- Technical Expertise
- Minimum 2 years of experience in technical or application support
- Strong understanding of relational databases, SQL scripting, and basic administration
- Familiarity with client-server architecture and web-based application environments
- Experience working with CRM/ticketing systems (e.g., Salesforce, Zendesk, ServiceNow)
- Experience supporting U.S.-based clients is a strong plus
Benefits
- Market Leading Compensation Package
- Wellness Programs to Support Health and Wellbeing
- Working with the latest tools and technologies in a fast-paced environment
- Remote Work Flexibility
- Comprehensive Employee Insurance Coverage: Medical, Dental, Vision, Life Insurance
- Annual Time Off: Time off is provided in accordance with applicable legislative requirements
- Global Connected Culture: Hubs in Romania, UK, US, Canada
- Dynamic Work Culture: Thrive in our innovative and multicultural environment
- Grow with Us: Continuous development opportunities
Requirements Summary
Technical expertise, 2+ years of experience in technical or application support, strong understanding of relational databases, SQL scripting, and basic administration
