ServiceNow

Technical Support Engineer (Servicenow)

Join ServiceNow in Hyderabad as a Technical Support Engineer. Leverage your ServiceNow skills to resolve customer issues and enhance ITSM solutions. Competitive pay and growth opportunities!

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The Mothership
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Entry Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 14, 2025

We are looking for a Technical Support Engineer to resolve technical cases for customers using the ServiceNow software and platform. The successful candidate will provide amazing customer support experiences, troubleshoot issues, and collaborate with other teams to resolve complex cases.

Requirements

  • Bachelor's degree in Computer Science or related field
  • 2+ years providing customer-facing technical support
  • Experience troubleshooting web applications and Java Script Code
  • Familiarity with ServiceNow platform and ITSM implementation

Benefits

  • Competitive compensation
  • Generous benefits
  • Professional atmosphere
  • Opportunity to expand role in the company as we grow

Requirements Summary

2+ years experience in customer-facing technical support, troubleshooting web applications and Java Script Code, familiarity with ServiceNow platform