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ServiceNow
Technical Support Engineer UX - Portuguese
Join ServiceNow as a Technical Support Engineer UX in Cariari. Leverage your ServiceNow skills to resolve customer issues, ensuring satisfaction. 1-2+ years experience required. Competitive salary offered.
The Mothership
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Problem Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 8, 2025
ServiceNow is seeking a Technical Support Engineer UX to resolve technical cases for customers, providing excellent customer support experiences. The role involves troubleshooting, diagnosing issues, collaborating with internal teams, and contributing to process improvements. A successful candidate will have a passion for customer service and be committed to quality and efficiency.
Requirements
- Assist customers with critical issues and high-priority cases.
- Manage customer expectations and ensure high satisfaction.
- Troubleshoot, resolve, and provide root cause analysis for ServiceNow issues.
- Collaborate with other internal teams on complex issues.
Benefits
- Competitive Salary
- Equal Opportunity Employer
Requirements Summary
1-2+ years customer facing technical support experience. Hands-on experience with scripting languages (JavaScript, HTML, CSS). Strong troubleshooting and communication skills
