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Dedalus
Technical Support Plateau Consultant
Join Dedalus as a Technical Support Plateau Consultant in Toulouse. Leverage ServiceNow for customer support on Hexalis LIS. Linux mastery required.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Knowledge Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 2, 2025
We are looking for a Technical Support Plateau Consultant to provide technical support to customers using our Hexalis solution, a Laboratory Information System (LIS).
Requirements
- Mastery of Linux OS
- Networking skills
- Experience with ticketing tools such as ServiceNow
- Strong relationship-building skills
- Experience in a similar role in a laboratory setting is desirable
Benefits
- Making healthcare safer, better and more reliable
- Contribute to the writing of technical documentation and knowledge bases
Requirements Summary
Linux OS, networking skills, experience with ServiceNow, relationship-building skills, laboratory setting experience desirable
