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FIS
Technical Support Representative I
Join FIS as a Technical Support Representative I in Philadelphia. Leverage ServiceNow skills to deploy tech solutions, ensuring top-notch customer support.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 22, 2025
FIS is seeking a Technical Support Representative I to join their team. The successful candidate will be responsible for deploying new technologies, designing, installing, and maintaining system testing performance of PC/server operating systems and related utilities and hardware.
Requirements
- Previous experience in a technical support role
- Prior banking or finance related experience
- Customer service oriented
- Strong analytical skills
- Organizational and time management skills
- Self-starter with proven ability to work independently
- Good oral and written communication skills
- Strong problem-solving skills
- Previous experience using SNOW (ServiceNow)
Benefits
- Flexible and creative work environment
- Diverse and collaborative atmosphere
- Professional and personal development resources
- Opportunities to volunteer and support charities
- Competitive salary and benefits
Requirements Summary
2+ years of experience in a technical support role, banking or finance experience a plus, customer service and analytical skills required
