Technical Support Representative I (L1 Service Desk)

Join FIS as a Technical Support Representative I (L1 Service Desk) and work on challenging issues in financial services and technology. As a team member, you'll be part of an open, collaborative, and entrepreneurial environment that values empowerment, passion, and fun.

Requirements

• Technical support experience or IT Service Desk experience
• College Undergraduate with relevant experience
• Prior banking or finance experience a plus, personal banking or mobile banking experience preferred
• Customer service oriented
• Strong analytical, organizational, and time management skills
• Good oral and written communication skills
• Strong problem-solving skills
• Previous experience using SNOW (ServiceNow) is desirable

Benefits

• A competitive salary
• Benefits, including HMO on Day 1
• Great workspaces with dedicated colleagues
• Career development tools, resources, and opportunities
• Inclusion and Diversity championed