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Booz Allen Hamilton
Technical Support Specialist
Join Booz Allen Hamilton as a Technical Support Specialist in Aberdeen, MD. Leverage ServiceNow for IT support, manage projects, and ensure system performance.
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 11, 2025
Provide technical support and engineering analysis to ensure proper operation and performance of customer products or services. Manage special IT projects and provide desktop support and incident tracking.
Requirements
- 8+ years of experience in a professional DoD environment
- 5+ years of experience providing client-facing help desk support for Windows-based systems
- Knowledge of e-mail entitlement management, desktop imaging, Remedy, ServiceNow, and Active Directory
- Secret clearance
- HS diploma or GED
- Security+ Certification
Benefits
- health benefits
- life insurance
- disability insurance
- financial benefits
- retirement benefits
- paid leave
- professional development
- tuition assistance
- work-life programs
- dependent care
- recognition awards program
Requirements Summary
8+ years of experience in a professional DoD environment, 5+ years of experience providing client-facing help desk support for Windows-based systems, Secret clearance
Apply now
Aberdeen Proving Ground
|
Maryland
United States
Senior
Hybrid
Full Time
77600-176000 USD/year