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Booz Allen Hamilton
Technical Support Specialist
Join Booz Allen Hamilton as a Technical Support Specialist in Aberdeen, MD. Leverage ServiceNow skills for troubleshooting and desktop support. 8+ years experience required. Benefits include health, tuition assistance, and recognition awards.
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 11, 2025
Provide troubleshooting and engineering analysis to ensure proper operation and performance of customer products or services, and provide desktop support and reporting.
Requirements
- 8+ years of experience in a professional DoD environment
- 5+ years of experience providing client-facing help desk support for Windows-based systems
- Knowledge of e-mail entitlement management, desktop imaging, Remedy, ServiceNow, and Active Directory
- Secret clearance
- HS diploma or GED
- Security+ Certification
Benefits
- Health, life, disability, financial, and retirement benefits
- Paid leave, professional development, tuition assistance, work-life programs, and dependent care
- Recognition awards program for exceptional performance and superior demonstration of values
Requirements Summary
8+ years of experience, 5+ years of client-facing help desk support, secret clearance
Apply now
Aberdeen Proving Ground
|
Maryland
United States
Senior
Hybrid
Full Time
77600-176000 USD/year