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Booz Allen Hamilton
Technical Support Specialist
Join Booz Allen Hamilton as a Technical Support Specialist in Aberdeen, MD. Leverage ServiceNow skills to troubleshoot IT systems and manage projects.
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Asset Management
Hardware Asset Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 11, 2025
Provide troubleshooting and engineering analysis to ensure the proper operation and performance of customer products or services. Manage special IT projects, including procurements and hardware inventory.
Requirements
- 8+ years of experience in a professional DoD environment
- 5+ years of experience providing client-facing help desk support for Windows-based systems
- Knowledge of e-mail entitlement management, desktop imaging, Remedy, ServiceNow, and Active Directory
- Secret clearance
- HS diploma or GED
- Security+ Certification
Benefits
- health benefits
- life benefits
- disability benefits
- financial benefits
- retirement benefits
- paid leave
- professional development
- tuition assistance
- work-life programs
- dependent care
Requirements Summary
8+ years of experience in DoD environment, client-facing help desk support, knowledge of IT systems, and security clearance
Apply now
Aberdeen
|
Maryland
United States
Senior
Hybrid
Full Time
77500-176000 USD/year