Technical Trainer

We are seeking an experienced Technical Trainer with a strong background in Identity and Access Management (IAM), ServiceNow, IT General Controls (ITGC), and IT application compliance (ITAC). This role is critical in enhancing the technical capabilities of our internal teams and clients by delivering hands-on, engaging training on advanced IT infrastructure, governance, and security technologies.

Requirements

• Training Delivery: Conduct instructor-led and virtual technical training sessions on key IT platforms and tools including ServiceNow, SailPoint, Okta, and IAM best practices.
• Curriculum Design: Design, develop, and maintain comprehensive training materials, labs, and technical documentation tailored to beginner through advanced users.
• Knowledge Transfer: Collaborate with internal stakeholders to identify training needs and deliver effective enablement programs aligned with business and compliance requirements.
• Evaluation: Continuously evaluate the effectiveness of training programs through assessments, feedback, and improvement plans.
• Stakeholder Engagement: Liaise with IT, InfoSec, and compliance teams to ensure alignment with ITGC, ITAC, and regulatory standards.
• Technical Expertise: Act as a subject matter expert (SME) in IAM systems, ITSM platforms, and application security governance.
• Mentorship: Support junior trainers and act as a mentor for team members looking to deepen their knowledge of identity and compliance ecosystems.

Benefits

• Salary range: Rs 1800000 - Rs 2400000 (ie INR 18-24 LPA)
• Experience: 9 years of experience required