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Agil3 Technology Solutions (A3T)
Technical Writer (Hybrid)
Join Agil3 Technology Solutions as a Technical Writer in Alexandria, VA. Leverage ServiceNow skills to create IT documentation. Benefits include medical, 401k, and more.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Knowledge Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 23, 2025
The Technical Writer supports IT Operations by creating and maintaining technical documentation for help desk, infrastructure, and enterprise IT systems. This role ensures accuracy, consistency, and accessibility of documentation. Responsibilities include interviewing subject matter experts, writing and revising documentation, and updating knowledge management repositories.
Requirements
- Interview subject matter experts.
- Create and revise technical documentation.
- Review and proofread documents.
- Update and maintain knowledge management repositories (ServiceNow).
- Draft and disseminate alerts and notifications.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short Term & Long-Term Disability
- 401k Retirement Savings Plan with Company Match
- Paid Holidays
- Paid Time Off
- Tuition and Professional Development Assistance
- Parking/Travel Reimbursement
Requirements Summary
Bachelor's degree in related field. 3-5 years' experience in technical writing. Familiarity with ITIL/Help Desk operations
About
Agil3 Technology Solutions (A3T)
Tech, Software & IT Services, Public Administration
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