GECI Int.

Technicien Informatique Pilote d’Exploitation (H/F)

Join GECI Int. as a Piloting IT Technician in Roanne. Leverage ServiceNow for ITSM, ensuring infrastructure stability. Requires IT degree, French fluency.

ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 1, 2025

EOLEN, a French consulting engineering and IT company, is seeking a Piloting IT Technician (F/M) to strengthen teams and ensure IT continuity. This role involves monitoring IT infrastructures, ensuring stable server and network operations, and collaborating with IT teams and clients.

Requirements

  • Good understanding of Windows (W7/10), Unix/Linux, Citrix environments
  • Knowledge of a Service Desk environment under contract with SLAs
  • Mastery or good familiarity with the following tools: Zabbix, Logic Monitor, Thruk, $U, ControlM
  • Ticketing / ITSM: ServiceNow
  • Backup: Tivoli Storage Manager (TMC)
  • Collaborative tools: Active Directory, Office 365, VNC, phone, webchat
  • Analytical skills, rigor and ability to manage priorities
  • Good writing, speaking and communication skills
  • Fluency in French
  • Fluency in English (desired)

Requirements Summary

Bachelor's degree in IT (e.g., SI). Service Desk experience is preferred. Fluency in French, English a plus