Technicien support de proximité

HELPLINE is a French services digital company supporting IT projects since 1994. They are seeking a Local Support Technician to assist clients with on-site support, incident management, and software deployment. They emphasize a strong team culture focused on innovation and collective intelligence.

Requirements

• Ensure local assistance for users.
• Incident and demand management.
• Support users.
• Deploy software.
• Site visits.
• Knowledge of the SERVICENOW (ticketing) tool.

Benefits

• A health insurance cover of 50%
• A 50% refund of the transport ticket
• Restaurant ticket card
• Co-selection bonuses
• Training institute
• CSE